• All flights are weather dependant and GoBallooning’s decision is final
  •  Dangerous weapons – It is illegal to carry any dangerous weapons on board. Arrangements may be made to leave them with the ground crew
  •  Smoking – It is illegal to smoke in or near a hot air balloon
  • Right of Passage – The pilot has the right to refuse boarding rights to any person under
  • the influence of alcohol or any substance which could cause disruptive behaviour,
  • which could cause discomfort to other passengers
  • Refunds – If and when a flight is cancelled due to adverse weather conditions and the passengers are not able to reschedule their flight to an alternative date a refund will be paid within 21 days of the request. All refunds carry a 20%  non refundable admin fee. This may admin fee may be wavered or reduced at the discretion of GoBallooning.
  • 48 Hour Cancellation Policy – If a passenger cancels their flight 48 hours before the flight time no refund will be paid without a valid reason for the cancellation
  • No Shows are not refundable
  • All tickets are valid for 1 year from purchase
  • By accepting this e-ticket / boarding pass, I understand that I am embarking on this balloon flight entirely at my own risk. I understand and have thoroughly assessed the risk and extent of
  • personal injury to myself and have satisfied myself that Hot Air Ballooning SA ta GoBallooning, its personnel and aircraft are competent and capable of undertaking this hot air balloon flight.
  • I acknowledge that the balloon and related equipment has been given a pre-flight check and that all is in order. I understand that winds can pick up during flight and make for an uncomfortable landing; 
  • In the event of any distress or injury to myself during the course of the flight and/ or return to place of departure, I hereby waive all rights to claim compensation against
  • Hot Air Ballooning SA ta GoBallooning and / or its personnel. Your safety is of utmost importance to us; please be aware of and comply with your captain’s instructions at all times.
  • Passengers are required to sign an indemnity document at the launch site.
  • Hot Air Ballooning SA ta GoBallooning is a licensed and insured operator. ASL category A4 N1 Class II N807D Class III G808D